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Amy McLeod is a Principal Broker, licensed for over 35 years, and specializing in residential real estate sales.

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Being a good agent and being the agent a client chooses are two different things, especially in Salem, where consumers have dozens of options to choose from.

For experienced agents, the real risk is becoming just another name on the list. Standing out starts with knowing what makes you different, then making sure the people you want to work with can see why it matters to them.

A useful test is to picture a potential client comparing you with five other good agents. If that client couldn’t explain what makes working with you different, that’s where the work begins.

Define the clients you serve best. Standing out doesn’t require being the right agent for everyone, only the right agent for the people you serve. A good place to begin is with the clients you enjoy working with most and the problems you tend to solve especially well.

From there, get specific about the experience clients can expect when they work with you. The more clearly you communicate your value, the more clearly clients understand what you bring.

Demonstrate the service you promise. Almost every agent says they bring great service, and the agents who stand out demonstrate how that’s actually true. You can show it in how you help clients work through difficult situations and in how you handle negotiations, communication, and follow-through.

Creating useful videos about Salem, its local events, and the community at large is another way to show what you know. Either way, the aim is to give people a reason to believe you’re different instead of asking them to take your word for it.

“You don’t have to be the right agent for everyone, just the right agent for the people you serve.”

Build the systems and support to deliver. This is the part experienced agents tend to miss. You can be excellent with clients, yet if you’re stretched thin handling every detail of your business, they may never fully experience that level of service.

When you build systems that deliver a consistent client experience, you can focus on building relationships instead of staying buried in administrative tasks.

The people around you matter here too. Surrounding yourself with people who help you grow and do your very best lets you bring clients more value without simply adding more hours to your day.

Ask whether your business supports you. For experienced agents in the Salem area, the five-agent test has a second half. Does your business give you the time and support to deliver on your promise?

When you’re ready to build a business that stands out for the right reasons, we’d love to have a conversation. Call us at 971-208-5093, email us at amy@mgnrealtors.com, or visit training.mgnrealtors.com. We look forward to hearing what sets you apart.

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